Customers repeatedly ask for information
Customers, platforms, channels and partners often inquire about reports, certificates, authorizations and product descriptions, and manual explanations are costly.
Evidence Pack
Evidence filing
DPP data preparation
Organize reports, certificates and explanatory materials into a product evidence package that customers can understand and partners can check.
Evidence Pack does not simply upload files, but organizes the supporting materials into a collection of data with scope, summary, version, and access boundaries around product identity, model specifications, batch records and DPP fields. It helps merchants reduce the cost of repeated explanations and makes it easier for customers and partners to understand product information.
Filing supporting materials
Fields associated with evidence
Export and check traces
Why you need an Evidence Pack
Many products are not without data, but the data is scattered, difficult to interpret, and difficult to reuse.
For merchants, it will be difficult to support long-term operations if reports, certificates, authorizations and explanatory documents are only scattered in chat logs, online disks or emails. The value of the Evidence Pack is to turn these materials into a data asset that is continuously maintained around product records.
File and product don't match
There is often no clear correspondence between which model, batch, and fields a report applies to.
Public and private boundaries are unclear
Some materials are suitable for public summaries, while some can only be viewed by partners or reviewers, and the scope of access needs to be differentiated.
High preparation costs for subsequent DPP
If there are no fields associated with evidence in the early stage, subsequent DPP supplements, evidence packages exported, or machine-readable data will be reworked repeatedly.
What's in the evidence bag?
Not all documents must be made public, but key materials should be clearly explained.
GEXYRAL also recommends that merchants use the method of "summary disclosure + document control + operation trace" to manage data. Customers can see necessary instructions, partners can check according to their authority, and merchants can also reduce the disorderly dissemination of sensitive data.
Inspection and quality inspection report
Record the report name, testing institution, applicable commodities, testing items, dates, summary and document status.
Certificates and declarations of compliance
Archive certification certificates, material declarations, declarations of conformity, supplier statements or supporting documents required by the platform.
Instructions and maintenance materials
Associate instructions for use, maintenance suggestions, installation instructions, packaging labels, precautions, etc. with the product disclosure page.
Authorization, source and subject information
Suitable for brand authorization, distribution relationships, supply chain entity descriptions, and data archiving of producers or responsible parties.
Picture and label records
Save product pictures, packaging pictures, label pictures and QR code labeling styles for subsequent verification.
Version summary and export list
Each export or update retains a summary, time, operator and version notes for easy traceability.
Evidence is associated with fields
A truly useful evidence package should explain "what this material proves."
The same test report may simultaneously support multiple fields such as material composition, compliance standards, quality testing, and production batches. The idea behind GEXYRAL is to associate evidence with fields, rather than just having a list of attachments at the bottom of the page.
commodity identityPID /Model/Batch
structured fieldsMaterial, origin, standard, description
certification materialsReports, certificates, statements, pictures
Disclosure and authorizationThe summary is public, and the document is viewed according to permissions
What do different characters think?
The same Evidence Pack can serve different verification scenarios.
to consumers
To see clearly the product identity, public description, summary of main supporting materials and verification suggestions, you do not need to understand all professional fields.
to the merchant
Reduce duplicate sending of information and deposit reports, certificates, instructions and authorization documents on commodity records.
to the partner
View more complete supporting materials according to authorization, and check the version, scope of application and data update time.
Give platform or review scenarios
Provide a clearly structured data list, export package and operation trace to facilitate further manual verification.
Export, Manifest and Verification
Evidence packages are exported for ease of verification and are not a substitute for testing certification or official conclusions.
When merchants need to send information to customers, partners or reviewers, they can export evidence packages. The export package can include product snapshots, field summaries, evidence indexes, timelines and Manifest to help recipients confirm whether the data is consistent with platform records.
passport_snapshot.jsonCommodity and DPP Record Summary
fields_snapshot.jsonStructured field snapshots
evidence_index.jsonIndex of supporting materials
manifest.jsonDocument list and verification summary
timeline.jsonKey operations and version records
service boundary
GEXYRAL is responsible for recording, organizing, displaying and leaving traces, and does not make absolute conclusions for merchants.
Evidence Pack can make information clearer and easier to check, but it does not mean official certification, test conclusions, legal opinions or platform review. Merchants still need to ensure that the uploaded information is true, legal and effective, and are responsible for the product descriptions.
Do not promise to scan the code to be authentic
Do not replace testing institutions
No substitute for legal opinion
Does not claim official certification
It is recommended to start with a batch of products
First organize existing reports, certificates and explanatory materials into a maintainable evidence package.
If you already have test reports, certificates, instructions or authorization documents, you can first select several key products to create PID and DPP drafts, and then gradually fill in the fields and Evidence Pack.