GEXYRAL™ · Global · DPP Neutral PID & DPP verification platform
Privacy Policy
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Privacy Policy

We are committed to protecting your privacy and personal data. This Privacy Policy explains how the GEXYRAL DPP platform collects, uses, stores and protects your information.

📅 Last updated: 2024-01-01

🔍 Introduction

The GEXYRAL DPP platform (hereinafter referred to as "the Platform", "we", "our") attaches great importance to the protection of your privacy. This Privacy Policy applies to the personal information we collect through our website, mobile application and other related services (collectively referred to as the "Services").

ℹ️ Important Note

We only collect the data necessary for providing services. The platform does not conduct user profiling, personalized advertising or third-party data sales. All data processing activities follow the principle of "data minimization".

Please read this Privacy Policy carefully. By using our services, you agree to the data processing practices described in this policy. If you have any questions or concerns, please contact us through the contact information provided at the end of this policy.

📥 The data we collected

The information you provided directly

When you use our services, we may proactively provide the following information:

Data type Collection purpose "Necessary
Contact information (email, phone number) Account management, service notifications Optional
Enterprise Information (Merchant Registration Merchant verification and compliance review "Necessary
Product Identification Code (PID Product verification and risk analysis "Necessary

Automatically collected information

To ensure service security and normal operation, we may automatically collect:

  • Device information (browser type, operating system, device model)
  • Log data (IP address, access time, request page)
  • Use data (page dwell time, click mode)
  • Approximate geographical location (country, city, accuracy down to the city level)

⚠️ Data collection principles

We never collect sensitive personal information such as race, religion, political views, health information, sexual orientation, etc. Geographical location information is only accurate to the city level and does not collect precise GPS coordinates.

⚙️ How do we use data

We will only use the collected data for the following legitimate purposes

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Provide services

Process your verification requests, display product information, and manage your accounts

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Security guarantee

Detect and prevent fraudulent activities, protect system security, and enforce service terms

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Service optimization

Analyze usage patterns, improve service quality, and develop new features (anonymization processing)

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Legal compliance

Comply with applicable laws and regulations, respond to legal requirements, and exercise legal rights

🤝 Data sharing and disclosure

We will only share your data under the following circumstances:

✅ With your consent

We will share data with specific third parties only after obtaining your explicit consent.

Service provider

We may engage third-party service providers subject to confidentiality agreements to assist with operations. These providers can only use the data for the designated services:

  • Cloud hosting service (server location: EU/US)
  • Analysis service (anonymized data
  • Customer support platform

Legal requirements

We may disclose data in the following circumstances:

  • Comply with legal obligations or government requirements
  • Protect the rights and security of the platform, users or the public
  • Investigate fraud or security violations

🔒 Data security

We take reasonable technical and organizational measures to protect the security of your data

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Transmission encryption

All data transmissions are encrypted using TLS 1.3, and sensitive data is statically encrypted

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Access Control

Strict role-based access control and regular review of permission Settings

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Security Audit

Regular security assessment, vulnerability scanning, and penetration testing

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Data backup

Automatic encrypted backup ensures data recoverability

⚠️ Safety Tips

Although we have taken reasonable security measures, no Internet transmission or electronic storage method is 100% secure. Please keep your account vouchers properly.

📋 Your data rights

According to applicable data protection laws (such as GDPR), you have the following rights:

Rights Description How to exercise
Access rights Obtain a copy of your personal data Set up your account or contact us
Right to correction Correct inaccurate or incomplete data Modify the account Settings directly
Right of deletion Delete your data under specific conditions Account setup or written request
The right to object Oppose specific data processing activities Adjust through privacy Settings
Right of portability Obtain data in a structured format Contact us for data export

To exercise these rights, please use the contact information provided at the end of this policy. We will respond to your request within 30 days.

🍪 Cookies and tracking technologies

We use Cookies and similar technologies to enhance user experience and analyze service usage:

Cookie type Function Validity period
Essential Cookies Maintain basic service functions, such as login status During the conversation
Functional Cookies Remember the preference Settings, such as language selection One year
Analysis of Cookies Anonymous analysis of usage patterns and optimization of services 30 days

You can manage or disable Cookies through your browser Settings. Disabling certain Cookies may affect service functionality.

👶 Children's privacy

Our service is not available to children under the age of 16. We do not intentionally collect children's personal information.

If you are a parent or guardian and find that your child has provided us with personal information without consent, please contact us immediately. We will take measures to delete this information.

🔄 Privacy Policy Change

We may update this Privacy Policy from time to time. The updated policy will be posted on this page and the "Last Updated" date at the top will be updated.

For major changes, we will inform you through prominent notifications (such as website banners or emails). We suggest that you check this page regularly to stay updated.

By continuing to use our services, you agree to the updated privacy policy.

📞 Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or our data processing practices, please contact us through the following methods:

📧 Privacy Commissioner's Email: privacy@gexyral.com
📍 Data Protection Officer: dpo@gexyral.com
Response time: Reply within 48 hours on working days