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GEXYRAL™ · GlobalPID · DPP · Evidence records
Query product records Merchant portal

Solutions

Solution OverviewQuickly understand how PID, DPP and evidence records are implemented according to business roles. Cross-border e-commerce and independent stationsFor platform review, export data, customer verification and public explanation in multiple languages. Small and medium-sized manufacturers/ OEMDeposit model, batch, quality inspection report and instructions into maintainable records. Branded goods and high-value goodsDisplay customers with the brand body, authorization channels, product information and a summary of supporting materials. Dealers and individual sellersSmall batches of goods can also have clear source descriptions and open check entrances.

DPP Data Service

DPP readiness checkCheck PID, structured fields, supporting materials, data list, signature and registration docking pre-inspection. Evidence PackAssociate reports, certificates, specifications, and declaration files with fields to form an exportable package. Data governance and access rightsDistinguish between public information, customer visible information, partner information and controlled originals. GS1 / GTIN compatibledescriptionExplain the relationship between PID, GTIN, batch number, serial number and resolvable QR code. Service providers and partnersSuitable for agency operations, factory service providers, channel cooperation and data governance services.

Trust instructions and help

Compliance preparation instructionsUnderstand what the platform can help prepare and what it cannot replace. Document Data CenterView PID, DPP, evidence pack, public inquiries and merchant access instructions. About GEXYRALUnderstand platform positioning, service principles, and commodity record boundaries. Contact and access consultationMerchant settlement, DPP data preparation, cooperation consultation and work order entry. Scope of privacy and disclosureExplain what information is public and what is protected. Terms of service and boundaries of useUnderstand data responsibilities, query usage, subscription activation and DPP service boundaries.
Terms · Service Terms

Before using GEXYRAL, please understand the platform capabilities and data responsibility boundaries.

GEXYRAL provides merchants, brands, cross-border sellers and manufacturers with product identity codes, QR public lookup, DPP data preparation, supporting-material archiving, machine-readable data and Evidence Pack exports. The platform helps data be recorded, displayed and checked more easily, but does not replace testing, certification, regulatory registration or legal conclusions.

01

Platform service scope

These capabilities help merchants turn scattered product information into records that can be displayed, checked and continuously maintained.

PID

Product identity code

Create identifiable records for products, batches or individual items, with support for QR public lookup.

DPP

Digital Product Passport data preparation

Organize product data around structured fields, data completeness, access scope and later disclosure needs.

Evidence

Supporting material archiving

Archive indexes of supporting materials such as test reports, certificates, manuals, authorization documents and batch data.

Export

Evidence Pack and snapshot export

Export field snapshots, evidence indexes, Manifests and related records when communication, audit or re-checking is needed.

Merchant responsibility

Merchants, manufacturers or publishing entities are responsible for the truthfulness of the data.

Merchants, manufacturers, importers or other publishing entities are still the responsible economic operators for product information, certification materials, statement content, product compliance and accuracy of external disclosure.

Merchants should ensure that uploaded or entered product names, models, batches, ingredients, origins, test reports, certificates, authorization documents, manuals, images, statements and other data are true, accurate and complete, and that they have the right to display them publicly or authorize relevant parties to view them.

Platform boundary

The platform provides technical record capabilities and does not replace legal conclusions.

As a technical service provider, the platform is responsible for providing recording, version, access control, export, signature and re-inspection capabilities; technical verifiability does not mean legal characterization and does not replace testing, certification, regulatory registration or legal opinions.

Public pages, QR lookup results, risk notices, DPP summaries, machine-readable data or Evidence Packs viewed by consumers or partners are only for understanding and auxiliary verification of product data. They do not constitute an absolute guarantee of authenticity, quality, lawful circulation or compliance status.

02

Rules for public lookup, QR codes and DPP pages

The platform encourages making necessary product data available to consumers, but disclosure does not mean all backend data will be shown externally.

1

Lookup results are based on what the page shows at that time

Product data may be updated as merchants supplement, correct, review, archive or change publication status. Users should pay attention to the update time, status notices and data completeness shown on the page.

2

Do not treat QR results as absolute identification

QR public pages help users view product records, entity information, evidence summaries and risk notices, but they are not equivalent to third-party testing, judicial appraisal, regulatory conclusions or brand commitments.

3

Abnormal information should be judged together with the physical product and transaction context

If repeated scans, high-frequency access, missing data, abnormal status or unclear sources appear, users should further verify with the seller, platform, testing agency or relevant entity.

4

Abuse of lookup and crawling is prohibited

The lookup service must not be used through malicious requests, bulk crawling, credential stuffing, bypassing access restrictions, forged authorization or other methods that affect platform stability or merchant rights.

DPP data governance

DPP data is disclosed by access tier; not all data is public.

DPP data is graded according to disclosure, consumer, partner, reviewer and internal data. Public information can enter the public page and disclose machine-readable data; consumers, partners, and reviewers need to be authorized to view; internal information does not enter the public page, disclose machine-readable data or general public evidence packages.

Public

Can be included on public pages and in public machine-readable data.

Consumer

Extended information authorized for consumer viewing.

Partner

Authorized data for partners, channels and trade communication.

Auditor

For audit, regulatory or high-permission review scenarios.

Internal data

Internal data, not included on public pages or normal public outputs.

03

Evidence Packs, Manifests, signatures and re-verification

These capabilities help prove “what data the platform recorded at a certain time,” rather than directly replacing certificates or test reports themselves.

Evidence Pack

The evidence package is used to organize field snapshots, supporting material indexes, timelines, audit summaries, data lists, and signature records. It is used to review data versions and evidence indexes, and is not equivalent to test reports, certification certificates or regulatory conclusions.

Manifest and signature

The platform will sign and mark the data list, DPP release data snapshot, machine-readable data snapshot, evidence package or export task record. The verification key is kept by the platform according to security requirements and is used for subsequent review of whether the data has been changed.

Registry integration pre-check

Registry-ready means that the platform has completed pre-inspections of fields, evidence, machine readable, Manifest, signatures, access rights, and export capabilities; it does not mean that external Registry registration, regulatory access, or official confirmation has been completed.

04

Accounts, merchant portal and data maintenance

The merchant portal is used to maintain product records and DPP data. Accounts, permissions and data changes should be handled by authorized personnel.

Merchants should properly manage account permissions

Merchants should protect login accounts, operating permissions and authorization credentials to prevent unrelated personnel from changing product data, exporting Evidence Packs, publishing DPPs, adjusting access tiers or viewing non-public data.

Data changes affect public display

When product data, supporting materials, structured fields, publication status or access scope changes, public pages, machine-readable data, Evidence Packs or later exports may change accordingly.

The platform may restrict abnormal access for security reasons

For abnormal requests, malicious crawling, attacks, forged authorization, abuse of integration capabilities, actions affecting system stability or infringing others’ rights, the platform may restrict access, suspend capabilities, retain logs and take further measures.

Merchant exit and data migration

When a merchant quits, you can export Evidence Pack, public field snapshots, field lists, evidence index, Manifest, signature records and access log summaries first. The platform can assist in migration, but does not guarantee the import results of third-party systems.

Service continuity

Service continuity, maintenance and emergency notices

In the event of service suspension, migration, domain name adjustment or system maintenance, the platform should give priority to ensuring the public access prompts, data export, evidence package download, Manifest re-inspection and merchant migration communication of the published DPP.

The platform maintains DPP structured fields, evidence index, access logs, export records, Manifest, signatures and version history based on business continuity, audit traceability, and security needs. The specific retention period can be configured by the platform in the background and can be adjusted according to contract or applicable legal requirements.

Responsibility boundary

In simple terms: the platform records data clearly; merchants are responsible for the truth and reliability of the data itself.

GEXYRAL’s value is to make product identity, data versions, supporting materials, access scope and verifiable records clearer. Users should still make comprehensive judgments based on transaction sources, physical products, seller commitments, test reports, after-sales evidence and applicable laws.